Privacy Policy

Last Updated: February 10, 2026

ReelWise ("we," "our," or "us") is a service provided by E+J Productions LLC. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and services (the "Service").

1. Information We Collect

We collect information you provide directly to us:

  • Account Information: When you register, we collect your email address and authentication details.
  • Content Data: We collect the URLs of the videos you submit for analysis and the generated outputs (scripts, captions, scores).
  • Payment Information: We use a third-party payment processor (e.g., Lemon Squeezy, Stripe). We do not store your credit card details on our servers.

We also collect information automatically:

  • Usage Data: We may collect data on how you interact with our Service (e.g., buttons clicked, time spent).
  • Cookies: We use cookies to maintain your login session and improve service performance.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the ReelWise service.
  • Process your video analysis requests using Artificial Intelligence.
  • Process payments and manage your subscription.
  • Send you technical notices, updates, and support messages.

3. Artificial Intelligence and Third-Party Sharing

ReelWise uses Artificial Intelligence (AI) to provide its services.

By using the Service, you acknowledge and agree that:

  • Data Processing: The video content and text data you submit is processed by third-party AI providers, specifically Google Gemini (Google LLC).
  • No Training on Private Data: We do not allow our AI providers to use your submitted personal data to train their general public models, subject to their standard API terms of service.

We do not sell your personal data. We only share data with:

  • Service Providers: Hosting (Vercel), Database (Supabase), AI (Google), and Payment Processors who assist in operating our Service.
  • Legal Compliance: If required by law, subpoena, or to protect the rights of E+J Productions LLC.

4. Analytics

We may use third-party analytics tools (such as Google Analytics or PostHog) to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service.

5. Data Security

We implement commercially reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your data, including accessing, correcting, or deleting your personal information. To exercise these rights, contact us at [CONTACT EMAIL].

7. Children's Privacy

Our Service is strictly intended for users 18 years of age or older. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at: [CONTACT EMAIL]